How AjaxUploader handles information.

This privacy policy explains the kinds of personal and usage information that may be collected when customers evaluate or use the AjaxUploader product and marketing website.

Information we collect

We may collect the following categories of information when you interact with our website, support channels, or product downloads:

Contact details - name, email address, and company name provided through order forms or support requests.
Account information - license keys, order references, and upgrade history tied to your purchase.
Usage analytics - anonymous page-view and interaction data collected through standard web analytics tools.
Support messages - correspondence submitted through the contact form or email channels.
Upload configuration - technical details shared during troubleshooting such as web.config excerpts, handler settings, or server environment information.

How information is used

Information collected is used for the following purposes:

Processing and fulfilling license orders and upgrades.
Responding to technical support and pre-sales inquiries.
Improving product quality based on aggregated usage patterns.
Communicating product updates, security patches, or account activity.
Securing the platform against unauthorized access or abuse.

Cookies and analytics

This website may use cookies and similar technologies for session management and anonymous usage analytics. No advertising or cross-site tracking cookies are used. You can disable cookies in your browser settings at any time.

Sharing

We do not sell personal information. We may share information with:

Payment processors to complete license transactions.
Infrastructure and hosting providers necessary to operate the website and download services.
Professional advisers where required by law or to protect our legal rights.

Data retention

We retain personal information only as long as necessary to fulfill the purposes described above or as required by applicable law. License and order records are kept for the lifetime of the product relationship to support upgrades and re-downloads.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us through the contact page or emailing support@richscripts.com.

Changes to this policy

We may update this policy from time to time. Material changes will be noted on this page with an updated effective date.

Last updated: April 2026